A booking is confirmed once a deposit is received through our secure checkout. You will receive a confirmation email with your crew's arrival window.
The price shown at booking is a fixed quote for the described job. If the crew identifies additional work on-site, a revised quote is provided before any extra work begins.
Same-day scheduling is available for bookings placed before 1pm. Arrival windows are shown at checkout and confirmed by SMS the morning of the appointment.
The remaining balance is charged automatically once the crew marks the job complete in the app. A deposit may be collected at booking for parts or emergency callouts.
Bookings can be cancelled free of charge up to 2 hours before the arrival window. Cancellations after that window may incur a deposit.
All labor is guaranteed for 30 days. If the same issue recurs within that period, we return at no additional charge.
All Stonebridge crews are licensed for their trade and covered under our service liability insurance.
Questions about these terms can be directed to our scheduling team at hello@stonebridgebuilders.com or +1 (000) 000-0000.